Terms & Conditions
The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. By accessing or using thelovingcompany.co.uk and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time. The Company intends to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing.
The terms and conditions stated in this policy apply to any order placed on the thelovingcompany.com website. The terms and conditions will be an online contractual agreement between thelovingcompany.com and any product or service you purchase from us.
We, thelovingcompany.com, have our registered office at Unit 5 Woodland Court, Jessop Close, Newark, Notts. NG24 2AG.
Please read these terms and conditions carefully before purchasing any products from the thelovingcompany.com website.
*Please note that before purchasing any items from the thelovingcompany.com website you will be asked to agree to our terms and conditions.
*These terms and conditions are amended when required by thelovingcompany.co.uk and we require all thelovingcompany.com customers to read the terms and conditions on every website purchase.
All customers purchasing any products from the thelovingcompany.com website must be aged 18 years old or over. If for any reason thelovingcompany.com are lead to believe you are not of age, thelovingcompany.co.uk reserve the right to cancel any order purchased through the website.
Any content, images or text within the thelovingcompany.com website may not be copied, posted, broadcasted, republished or transmitted in any way other than your own personal use. The material, content, images or text within the thelovingcompany.com must not be used for any commercial use.
Under the Consumer Protection (Distance Selling) Regulations 2000 any customer purchasing items has the right to cancel their order within fourteen (14) working days. At thelovingcompany.com we have extended this policy to allow for up to 30 days from the date of purchase to request an order cancellation.
If, for any reason, you decide to cancel your online order, you may contact us by email at firstname.lastname@example.org .
When returning any unwanted goods or products provided by thelovingcompany.com, the products must meet the following criteria, as stated below:
- The item(s) must be returned in the original packaging
- Any items purchased from the thelovingcompany.com website must be unused unless faulty.
- Products must be undamaged and in the original state when shipped to the customer
Any seals or packaging broken on any items or products purchased from the thelovingcompany.co.uk will not meet the returns criteria made by thelovingcompany.com and therefore will not be entitled to a full refund.
If, for any reason, your item is faulty or damaged when you receive the item or product, please feel free to contact us on email@example.com and we will be more than happy to ship a new product free of charge.
*Please note any items that identified by the customer for being faulty or damaged when received will need to be sent back to thelovingcompany.com. Posting and Packing advice will be given upon contact with a member of our customer service team.
Processing a refund
All returns requested by you will be refunded within thirty (30) working days of thelovingcompany.com receiving any unwanted goods or products.
Refunding any delivery charges
Unfortunately we are unable to refund any delivery charges on items returned to us unless the items are found to be faulty or not as described when purchased. The item/s must be returned to thelovingcompany.com within thirty (30) days of purchase.
The Loving Company Codes, Vouchers and Offers
thelovingcompany.com reserve the right to decline any vouchers codes, special offers or online offers at any time. If thelovingcompany.com deem it necessary to remove any codes, you will be notified and offered a full refund as a result of this.
thelovingcompany.com are not responsible for any content or images used by any third party websites or companies that may link to the thelovingcompany.com website. Third parties are not, under any circumstances, allowed to use any content, information or images from the thelovingcompany.com elsewhere commercially. The content, information and images on the website can only be used for personal use.
thelovingcompany.com provides an ‘as is’ website to all of it customers, and will not be responsible for any interruptions or errors provided to customers whilst using the thelovingcompany.com. thelovingcompany.com will also NOT be responsible for any defects on the site, neither any bugs, viruses or corruptions the website may cause.
thelovingcompany.com does not take any responsibility for the images, content and text used on the thelovingcomapny.co.uk website and assume that all customers shopping online at thelovingcompany.co.uk are of age as per the “age restriction” section of the “terms and conditions” policy.
Any feedback provided from you regarding any of our products, items or services provided by thelovingcompany.co.uk will be absolute content owned by us. thelovingcompany.com reserve the right to publish any feedback given from yourself on our website, marketing material or any other material we may require.
If for any reason you would like your feedback to be removed from our website or marketing materials, please contact us on firstname.lastname@example.org and we will be happy to assist you.
In the event of any customer purchasing items from the thelovingcompany.com website we will not be liable for any of the following points:
- For any losses that were not foreseeable by any party when the contract was made at the time of checkout.
- Death or any personal injury caused by our negligence or use of any products purchased from the thelovingcompany.com website.
- Any fraudulent misinterpretation or fraud acts.
- For any businesses losses/ and loss to non-consumers.
By agreeing to our “terms and conditions”, you agree to use the site only for any lawful purposes and does not infringe any rights or restrict the use and enjoyment of this site by any third party.
These terms and conditions are governed by the laws of England and Wales. thelovingcompany.com reserve the right to amend these terms and conditions from time to time and advise that you read the terms and conditions every time you purchase any items or products from the thelovingcompany.com website.
If for any reason we experience any events outside of our control which provides a failure to perform or causes a delay in our website or customer service performance, we will:
- Contact you as soon as possible to make you aware; and
- We will discuss any refunds, re-deliveries or other options as per this inconvenience.
By agreeing to these terms and conditions, you are entering into a contractual agreement between thelovingcompany.com and yourself. These terms and conditions do not under any circumstances affect your own personal statutory rights at any time.